Treatment Good Prost 3 months x 180 Cap

Our policy lasts for 30 days, counted from the confirmation of product delivery. If 30 days have passed from the date you received it, unfortunately we cannot offer a refund or exchange.

To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in its original packaging.

Additional non-returnable products:
* Gift cards
* Some health and personal care products

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are some situations where only partial refunds can be guaranteed: (if applicable)
* Any item that is not in its original condition, that is damaged or missing parts for reasons beyond our control.
* Any item that is returned more than 30 days after shipment.

Refunds (where applicable)
Once your return is received and inspected, we will send an email to notify you that we have received your return. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed and a credit will be automatically applied to your credit card or original method of payment, within a certain number of days.

Late or missing refunds (where applicable)
If you still haven't received your refund, please check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next step, contact your bank. It often takes some time before your refund is posted.
If you have followed all these steps and still have not received the refund, please contact us at contactousavitaminas@gmail.com.

Sale items (where applicable)
Only regular priced items will be refunded, unfortunately sale items cannot be refunded.

Exchanges (where applicable)
We only replace items that are defective or damaged. If you need to exchange it for the same item, send us an email to contactousavitaminas@gmail.com

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you'll receive a gift credit for the value of your return. Once we receive the item, a gift certificate will be mailed to you.

If the item wasn't marked as a gift when purchased, or the gift giver had the order shipped to give to you later, we'll send a refund to the gift giver and he'll find out about your return.

Shipment
To return your product, you must send them to: PO BOX: 350094, Miami, FL, 33135, United States.

You will be responsible for paying the shipping costs for the return of the item. Shipping costs are not refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it takes to receive your exchanged product may vary.

If you are shipping an item valued at more than $75, you should consider using a trackable shipping service or purchase shipping insurance. We do not guarantee that we will receive your return.

• 1. We deliver to more than three million cities in the 52 states that comprise the North American region through the guarantee of security, coverage and quality of service, so that your purchase reaches wherever it is, for through USPS domestic mail United States. We also make shipments to more than 7 countries in Latin America with the help of DHL parcels, mail, servientrega, send, among others.

   

  2. Delivery promise for all products in a market from 7 to 15 business days for all destinations, after your payment is confirmed.

   

  3. If the payment of your purchase is confirmed from Monday to Friday, the first business day is the day you receive the payment confirmation and from that day you have the delivery time.

  If the payment of your purchase is confirmed on Saturday, Sunday or a holiday, the delivery time is available from the next business day of the confirmation of your payment.

  You should also keep in mind that only orders that occur before 4:00 pm count as the same day; any order that occurs after 4:00 p.m. It will be counted at its official delivery time from the next day.

   

  4. Offices:

  Monday to Friday from 9:00 a.m. to 3:00 p.m.
  Saturdays, Sundays and holidays no deliveries are made

  
  SUGGESTIONS OR CLAIMS

  I did not receive my order, what can I do?

  If you did not receive your order within the stipulated period, we ask that you please contact:

  - Through our email contactousavitaminas@gmail.com

   

  What should I take into account when receiving my order?

  You must check the packaging very well and verify that they are in perfect condition in the company of the transporter before signing the guide. In case of evidence of a fault in the packaging, do not receive the product or sign the guide, if you sign without reviewing, you will lose the right to claim.

  For the claim to be valid you must keep the original packaging, accessories and manuals; In addition to not showing use.

  Keep in mind that you must contact the Customer Service email contactousavitaminas@gmail.com within 24 hours of delivery, where you must provide complete and clear information, the advisor will request photographic evidence of the packaging and the product where you will have a maximum of 7 calendar days to send the photographs; otherwise the claim will not be accepted.